
Retailers braced for their biggest test of the year: Will US consumers open their wallets wide for the Black Friday sales that kick off the holiday shopping season?
Consumer confidence is precarious, rattled by soaring inflation in the world’s biggest economy, casting uncertainty on this festive shopping season that starts the day after Thursday’s Thanksgiving holiday.
A year ago, retailers faced product shortfalls in the wake of shipping backlogs and Covid-19-related factory closures. To avert a repeat, the industry front-loaded its holiday imports this year, leaving it vulnerable to oversupply at a time when consumers are cutting back.
“Supply shortages was yesterday’s problem,” said Neil Saunders, managing director for GlobalData Retail, a consultancy. “Today’s problem is having too much stuff.”
Saunders said retailers have made progress in recent months in reducing excess inventories but that oversupply created banner conditions for bargain-hunters in many categories, including electronics, home improvement and apparel.
Juameelah Henderson always checks for sales, “but more so now,” she said while exiting an Old Navy store in New York with four bags of items.
The clothing chain’s prices were “pretty good,” she said. “If it’s not on sale, I really don’t need it.”
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