Oracle adds generative AI to its human resources software

Oracle Corp (ORCL.N) on Wednesday said it is adding generative artificial intelligence features to its human resources software for businesses, aiming to help draft job descriptions and employee performance goals, among other tasks.

AI systems like ChatGPT that can generate human-like answers to prompts have taken the technology sector by storm, with companies including Microsoft Corp (MSFT.O) and Alphabet’s (GOOGL.O) Google integrating them into search engines.

Many business users have approached generative AI technology more cautiously because it can make up untrue facts and be tricked into saying unsettling things.

Oracle’s human resources software is used by big businesses for hiring new employees and providing performance evaluations, among other things. Oracle will put a button on many of the fields in the software that will automatically generate draft text for things like job listings or performance goals.

Putting the AI assistant in the form of a button rather than chatbot that answers open-ended prompts written by human users is meant to ensure the buttons “produce a good result and a safe result,” said Rich Buchheim, vice president of product management for Oracle Adaptive Intelligence Applications.

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